<!-- /********************************************************************************* * SugarCRM is a customer relationship management program developed by * SugarCRM, Inc. Copyright (C) 2004 - 2009 SugarCRM Inc. * * This program is free software; you can redistribute it and/or modify it under * the terms of the GNU General Public License version 3 as published by the * Free Software Foundation with the addition of the following permission added * to Section 15 as permitted in Section 7(a): FOR ANY PART OF THE COVERED WORK * IN WHICH THE COPYRIGHT IS OWNED BY SUGARCRM, SUGARCRM DISCLAIMS THE WARRANTY * OF NON INFRINGEMENT OF THIRD PARTY RIGHTS. * * This program is distributed in the hope that it will be useful, but WITHOUT * ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS * FOR A PARTICULAR PURPOSE. See the GNU General Public License for more * details. * * You should have received a copy of the GNU General Public License along with * this program; if not, see http://www.gnu.org/licenses or write to the Free * Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA * 02110-1301 USA. * * You can contact SugarCRM, Inc. headquarters at 10050 North Wolfe Road, * SW2-130, Cupertino, CA 95014, USA. or at email address contact@sugarcrm.com. * * The interactive user interfaces in modified source and object code versions * of this program must display Appropriate Legal Notices, as required under * Section 5 of the GNU General Public License version 3. * * In accordance with Section 7(b) of the GNU General Public License version 3, * these Appropriate Legal Notices must retain the display of the "Powered by * SugarCRM" logo. If the display of the logo is not reasonably feasible for * technical reasons, the Appropriate Legal Notices must display the words * "Powered by SugarCRM". ********************************************************************************/ /********************************************************************************* ********************************************************************************/ --> <h1>Bug Tracker</h1> <p> Use the Bug Tracker module to create and manage bugs that are assigned to you or assigned to others by you.</p> <p>The Bug Tracker Home page displays the following information:</p> <ul> <li>A Search sub-panel where you can enter keywords such as the bug number and subject to search for specific bugs. <ul> <li>To perform an advanced search using additional fields, click the <span class="helpButton">Advanced Search</span> tab. </li><li>To customize and save the search layout and results, click the <span class="helpButton">Saved Search & Layout</span> tab. </li><li>To restrain the search to bugs related to items that are assigned to you, select the Only my items box. </li></ul> </li><li>A Shortcuts section that displays the following options: <ul> <li><span class="helpShortcut">Report Bug</span>. Click this option to report a new bug. </li><li><span class="helpShortcut">Bugs</span>. Click this option to navigate back to the Bugs home page from a bug's detail page.</li> <li><span class="helpShortcut">Bug Reports</span>. Click this option to search and view the list of existing bug reports.</li> <li><span class="helpShortcut">Import</span>. Select this option to import bug data in a comma delimited, tab delimited, or custom delimited file. </li></ul> </li><li>A list of existing bugs along with related information such as the status and type.<ul> <li>To view the details of a bug, click the name in the Bug list.</li> <li>To export information on one or more bugs in .csv format to your local machine, select them in the list, click the <span class="helpButton">Export</span> link, choose Selected Records, and save the file. To export all the bugs listed on the page or the entire list, select Current Page and Entire List respectively. </li> <li>To update or delete multiple bugs, select the bugs from the list, and use the Mass Update sub-panel.</li> <li>To merge duplicate bugs into a single record, select the bugs from the list and click <span class="helpButton">Merge Duplicates</span>, which is located above the list. </li></ul></li> <li>A New Bug quick form that you can use to create a bug with only the required fields. You can enter additional details after you save the new bug.</li> </ul>